Thompson Creek Windows Reviews: What Are Customers Saying?

Thompson Creek Windows review maintain an average score of 88% across several online review sites. This equates to a 4.4 out of 5 star rating on average. Recent reviews generally highlight customer satisfaction with the quality and efficiency of the products. Customers appreciate the company’s attention to detail, from consultation to installation. The direct sales approach is also noted for adding a personal touch to the customer experience. Here are the key takeaways from recent Thompson Creek Windows reviews:

High Professionalism and Quality of Work

Many customers express high satisfaction with the professionalism and quality of work provided by Thompson Creek. Installers and sales representatives are frequently described as courteous, efficient, and skilled. This is especially noted in gutter and general door installations, where attention to detail and respect for property are highlighted.

Great Customer Service and Responsiveness

Thompson Creek often receives praise for its customer service. This includes commendations for their communication, with staff keeping customers well-informed about progress and addressing queries promptly. In instances where issues arose, there’s appreciation for the company’s efforts to resolve them swiftly.

General Product Satisfaction

The majority of reviews reflect a positive reception of Thompson Creek’s products, particularly regarding the durability and aesthetics of windows and doors. Customers often note immediate improvements in temperature control and overall satisfaction with the installation quality.

Windows Are Worth the Price

While Thompson Creek’s pricing is occasionally mentioned as higher than some competitors, many customers feel that the quality of products and service justify the cost. The company’s comprehensive warranty is also a point of value for several reviewers.

Thompson Creek Windows Complaints

Despite numerous positive reviews, Thompson Creek does face some criticisms. These include instances of installation errors, delays, and occasional miscommunication. Some customers have reported dissatisfaction with specific aspects of the installation or follow-up service.

Thompson Creek Windows is generally well-regarded by its customer base, with numerous reviews praising the quality of its products and the professionalism of its staff. While there are isolated instances of dissatisfaction, the company’s responsiveness to customer concerns and commitment to resolving issues are notable. This contributes to a predominantly positive customer sentiment.